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Bill Luley <****onym1@neo.rr.com>

How did you hear about this brand?
I found the Zager website while surfing the internet for some other guitar information. I was impressed by the quality and quantity of helpful information on their site, and after reading reviews about Zager guitars on other sites, decided to take a chance. This was the first time I ever bought any guitar without putting my hands on it first.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
My Zager is the ZAD20EVS model. As seen in the picture, it is a cutaway model and not the same body style shown on their website. The quality of my guitar is top-notch. I have been playing for 50 years, and have owned many acoustics including Yamahas, Guilds, Taylors, Alvarez, Ibanez and recently a Martin. The build quality and the electronics compare very favorably with any of them. I have recommended Zager to my friends.

What's your favorite part about this guitar?
Aside from its playability, the beauty of the finish is awesome. I've always loved a sunburst finish, and this one is gorgeous.

If you didn't know the price of this guitar what would you estimate the price to be?
If this guitar were sold retail in a brick and mortar outlet, it would likely be priced in the $750 - $900 range. That includes a professional-quality, padded, hard shell case.

How would you rate customer support?
I've never had better anywhere. My emails are answered in an hour or less. All of my questions are thoroughly answered.

Would you recommend this guitar to others…if so why?
I have recommended it to others. I liked the idea of finding a quality guitar that is not one of the same old brand names that everyone owns. That makes the guitar special. Zager's return guarantee cinched the deal for me.

Additional comments:
My order was upgraded with no additional cost. The body style I wanted was not available, so I had to wait a little longer, and eventually got the cutaway dreadnaught instead, with better electronics, and the more expensive case. Worth the wait!


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