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Acoustic Guitar Review - zad20eblack

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zad20eblack

Russell Wagner <****sellwagner123@gmail.com>
Model: zad20eblack

How did you hear about this brand?
- In Feb, 2011, at 62 I had a bit of a 'heart event' and decided life is way too short not to begin learning the guitar which I have always wanted to play. - I bought my favorite Fender Strat from a guy through Ebay - This Guy turned me on to Denny and his guitars. Suggested that if I want to go acoustic, that I consider one. - I read the reviews, did my home work, and ordered this guitar. Z20E

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
My other guitar is a Fender Stat so there is no comparison. they are a totally different experience.

What's your favorite part about this guitar?
Number one is the sound. the tonal quality is sweet and wonderful. I even get comments from across the room from my wife Gail on how great the sound of the guitar is. It resonates oh so well. I also like its playability. The set up is done in a manner where it is quite easy for me to get my medium sized fingers where they need to go.

If you didn't know the price of this guitar what would you estimate the price to be?
Probably 800-1000 bucks.

How would you rate customer support?
Five Star Plus. Being in AZ, I had a little problem with buzz on high E, 12th fret. I ended up calling support and with no hassle what so ever, was able to send it back to Zager Co. and get a new one sent back to me. All of this took less than a week. The new guitar is perfect No buzz, just sweet sound. Zager's were in contact with me through out and I will say, with their service and products, they dont just "Talk the Talk", they also "Walk the Walk" and 100% do everything they say they will do to make things right. Try and find that level of service at most of you local stores these days where ever you live!!

Would you recommend this guitar to others…if so why?
Absolutely, without hesitation I would. 1. The Quality of the instrument. I have not been a prior guitar player but I have been a musician all of my life having played 5 other instruments for years. I know quality instruments when I play them. This is one!! 2. As I mentioned, the personal and honest service these folks do business with. Very rare these days. 3. The price. I spent a day recently in a local Guitar Center Store just "playing". There were no guitars there that I tried in the same price category that could compare. my Z played more like a Martin.

Additional comments:
all I can say is that I am very happy and 100% satisfied with this guitar. Super service and follow through with the company was "icing on the cake" in this day and age. my mailing address is: Russell Wagner; 143 E. Merritt Ave., Prescott, AZ 86301 thanks.


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